DIAWA SERVICE

This topic has 4 replies, 4 voices, and was last updated 10 years, 11 months ago by TF_Double Blank.

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- 08/05/2015 at 12:32 pm #59783
  TF_goff
  Always had great service from diawa for repairs,but this must take some beating posted reel for repair in Solihull which arrived at Diawa [Scotland ] at 8.30 [5/5/15] parcel bloke rang my bell at 9.30 [7/5/15] reel returned repaired f.o.c. 49hours how good is that 🙂 🙂 🙂
- 08/05/2015 at 5:01 pm #176991
  TF_inky finger
  Great service, I on the other hand have to deal with shimano. I sent my baby baitrunner off for a small repair 6 weeks ago. I’ve heard nothing chased them weekly and never heard anything back. The tackle shop folks told me they are now usless at servicing since being taken over by Raparla. Good job i don’t use it much.
- 08/05/2015 at 5:49 pm #176992
  TF_goff
  @inky finger wrote:
  
  Great service, I on the other hand have to deal with shimano. I sent my baby baitrunner off for a small repair 6 weeks ago. I’ve heard nothing chased them weekly and never heard anything back. The tackle shop folks told me they are now usless at servicing since being taken over by Raparla. Good job i don’t use it much.
  
  Same here m8 i broke a section of my Shimano Anteres feeder rod ordered new section thro Billy Clarke took 7 MONTH,S !!!
- 09/05/2015 at 4:48 pm #176998
  TF_gixer1
  Used them in the past over a broken pole section absolutely fantastic service and a genuine caring for the customer attitude, other companies should take a leaf from their book.
- 10/05/2015 at 9:43 am #177001
  TF_Double Blank
  Browning take some beating as well, I can vouch for their service even for sections coming from Holland, ordered Monday morning fishing with it Friday….on at least 3 occasions … well I am a clumsy git at times I might add…with size 12 hooves
  
  They have mostly all upped their game since Browning shook it up 3 years ago….. except for one of them that is…. I don’t like green graphics anyway….
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