Royal mail help!

[Alex_RayParticipant]

Recently posted a section through royal mail using their special delivery service…it got smashed!
Going through the whole claim thing, and they want proof of purchase!? I dont have any, any ideas or experience?
i also got the pole second hand to make it even worse!
cheers!

[Anonymous]

Sender is responsable mate i just had same problem with a roller that got sent

[Alex_RayParticipant]

i am the sender, was sending it to scott to get repaired, ended up needing more repairs!

[disco pinkieParticipant]

what pole is it for?
if it is on here http://www.fishingspares.co.uk then print the page and send it off to them as proof of cost.

[Alex_RayParticipant]

I’ve already sent them proof of cost, with the initial form. they now want the item and proof of purchse!

[petert]

I would give up as there is too much hassle and just buy a new section if you can.

[TF_Gary K]

I would explain that you bought it second hand and therefore do not have a receipt, You used their services and assuming a certain amount of insurance was provided in the postage costs, I cannot see why they need a receipt.~think

[TF_red_hydro]

They need a receipt to determine the true value of the damaged item.

Alex, I have sent you a pm

[TF_Gary K]

red_hydro wrote:

They need a receipt to determine the true value of the damaged item.

If he had a receipt for the whole pole,how does that help them with the cost of an individual section?

[TF_red_hydro]

It might help prove he is claiming for a section for that pole hence why he needs a receipt.

I would also forward a quote for the replacing that section from an approved tackle dealer on letter head paper

If he didn’t have a receipt he could claim for the most expensive section.

[Anonymous]

I sold 2 rods on eBay a few years back and the PO smashed them both, despite them being in stiff tubes and marked FRAGILE…! Best advice is: DON’T USE ROYAL MAIL for delicate objects – use a courier with insurance cover. I can recommend UPS, especially now the PO won’t touch anything over 15 metres…the P.O. is now run by idiots and employs idiots…(apologies to any posties out there, but I used to be one myself and I know how far downhill it’s gone!)

And remember – never put off till tomorrow something you can do today – ‘cos if you do it today and enjoy it, you can do it again tomorrow!

[Anonymous]

@son of crabtree wrote:

I can recommend UPS, especially now the PO won’t touch anything over 15 metres…

Of course that was meant to be 1.5 metres…

[Author]

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