Did u provided to them proof of purchase for your tackle,what kind of evidence they accept to know that u got tackle witch u describe when buying insurance.Asking because with lloyds when I asked them about any receipt to provide( couse I had plenty of second hand tackle),they answer was-NO.,but when my tackle has been stolen and I made claim then starts problem.As proof they accept as follow: photography showing item,receipt or statement from original supplier. I provide to them set of photography and statement from my local tackle shop,but bank told me that this is not enough for them and I should provide receipts,but I couldn’t couse like I said before most of my tackle was second hand…Finally ombudsman help me finish this case and I get all my tackle back:-)